Director of Project Implementation

Chief Product Officer · Berlin-Mitte, Germany
Department Chief Product Officer
Employment Type Full-Time
Minimum Experience Experienced

Director of Project Implementation

Project Implementation Team – Berlin, Germany

Envio is an award- winning startup pioneering technologies that transform how we monitor, manage, operate, and interact with commercial real estate. We are more than 50 engineers, data scientists, product managers from over 27 different nationalities, working together to improve people's lives and create a more sustainable future through innovation.  As Director of Project Implementation you will oversee the entire cycle of Project Management and Project Implementation.

We look forward to you reviewing all processes creating seamless administrative and technical support for planning, implementation, monitoring of project activities and reporting (annual and quarterly). Your role will initially be heavily focused on  implementation with a specific focus on Monitoring and Evaluation. We look forward to you  facilitating day-to-day administrative and logistical tasks as required, and in particular in coordination with the Finance and Operations Manager. Additionally it is also expected that you will be involved in monitoring the Project Management Processes and developing the Project’s knowledge management and communications products.

We expect you to have experience working with various technical teams (internal & external), managing implementation to ensure customer satisfaction and education.  You are able to leverage marketing, sales, and  integration teams in order to deliver value and insight to customers through every step of the customer cycle.

Our ideal candidate has an understanding of Building Automation, Real-Estate, and the energy market,  and is able to utilize their education and experience to create efficiencies with our current team and process.

At envio we are:

Collaborative - We believe teams solve big problems together

Resourceful - Workable solutions exist for every problem 

Resilient - Try a dozen things a hundred different ways if that is what it takes

Disruptors - We invent things people didn’t know they needed but can’t live without

Pioneers - We take on complex challenges using new tools

Each one of our values is a part of our everyday interactions.

Role & Responsibilities:

  • Directly responsible for the leadership, management, mentorship, and growth of multiple Implementation Specialists.
  • Scale and grow the team, continuously looking to reduce the deployment effort per engagement and accelerate time to value to our customers.
  • Streamline and automate tasks of the implementation process.
  • Qualify and onboard technical partners to enable the scaling of the company's implementation capacity.
  • Partner with other areas of the organization to ensure consistency in client experience remains a priority. 
  • Validate assumptions on the scope and level of effort required.
  • Clearly capture and articulate client needs to our product team to influence the direction of envio’s new product features.
  • Establish business metrics to increase visibility, alignment, and accountability to meet delivery goals.
  • Design and own team dashboard with key metrics for use by senior leaders and clients.
  • Identify the cross-team process roadblocks and propose solutions to remove them.
  • Review team’s performance to ensure timeliness, accuracy, compliance, and quality as it relates to implementation projects.
  • Guide, maintain, and enforce team practices, methodologies, policies, and procedures.
  • Establish and review internal controls to ensure goals, objectives, standards, and benchmarks for the team are met or exceeded.

Minimum Qualifications

  • Bachelor's or Master’s in Business, Engineering or relevant field.
  • 3-5+ years’ experience managing a team of 3-5 people or more
  • Experience working with marketing, sales, and technical teams to complete the implementation cycle.
  • Ability to execute on  customer needs and pain points. 
  • Ability to unify different teams to achieve an end-to-end goal.
  • Speak fluent business English.

Ideal Candidate

  • Experience in the Building Automation, Building Management, or Energy fields.
  • Have connections in the above fields which can be leveraged to increase success
  • Speak German, French, Spanish, Chinese or other Major Languages

Thank You

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  • Location
    Berlin-Mitte, Germany
  • Department
    Chief Product Officer
  • Employment Type
  • Minimum Experience